FAQS
Helping you to achieve your lifelong goals and overcome the hurdles you face without worrying about money.
Get in touch for a free, no-obligation chat about how we might be able to help you.
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Where are meetings held?
Where are meetings held?
Meetings can be held virtually, via Zoom or Microsoft Teams. You can visit us in our Salisbury office, or we can travel to your home or place of work.
Do I have to pay for an initial meeting?
Do I have to pay for an initial meeting?
No, the initial meeting is completely free.
What do I need to bring to an initial meeting?
What do I need to bring to an initial meeting?
Mortgages
Three months’ payslips, three months’ bank statements, proof of ID and address, proof of deposit.
Financial planning Details of policies held (pensions, investments, insurance) latest payslips, latest bank statement.
Financial planning Details of policies held (pensions, investments, insurance) latest payslips, latest bank statement.
How long should I allow for an initial meeting?
Where are meetings held?
Mortgages
60 minutes
Financial planning
90 minutes
60 minutes
Financial planning
90 minutes
Do I have to sign up to your services at an initial meeting?
Do I have to sign up to your services at an initial meeting?
There is no obligation to sign up at the initial meeting.
How can I book an initial meeting?
How can I book an initial meeting?
You email us at office@verve-financial.com, call us on 0330 320 5048 or fill in the contact form.
Can you advise on Final Salary/Defined Benefit transfers?
Can you advise on Final Salary/Defined Benefit transfers?
We don’t advise on Final Salary/Defined Benefit transfers. You can however search specifically through Unbiased.
Transferring out of a final salary pension is unlikely to be in the best interests of most people.
Transferring out of a final salary pension is unlikely to be in the best interests of most people.
What happens if my consultant is away on holiday?
What happens if my consultant is away on holiday?
There will always be someone to help in our absence.
What do you charge for a financial plan?
What do you charge for a financial plan?
Our price varies depending on the complexity of your situation. This is something we can discuss in detail at our initial meeting.
Do you take a percentage or are your fees fixed?
Do you take a percentage or are your fees fixed?
We offer a range of fee options, including hourly, percentage and fixed fees. Our fee is usually agreed after the initial discovery meeting and prior to any work being undertaken.
Do you get commission?
Do you get commission?
For mortgage and protection products only.
What do you charge for a financial plan?
Do you charge VAT?
VAT is only payable on financial planning fees if no further financial investment is undertaken.