Complaints

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Quilter Financial Planning Complaints Department Sunderland SR43 4JR Email: QFPcomplaints@quilter.com Tel: 0808 171 2626 You can find more information by visiting the Quilter Financial Planning website: https://www.quilterfinancialplanning.co.uk/contacts/ If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)